The comments we've heard this week go something like this:
are you going to get tables and chairs outside?
I am so excited you guys are here!
Grande skim, oh I mean 16 oz. skim latte please.
You know what, surprise me.
You guys need a sign out-front.
This is great! Thanks.
I'll tell all my friends.
and my personal favorite customer moment of all week:
Three Aussie women walk in and all order Flat-whites. They sit down and at a quiet moment we begin to chat, as we do with just about all our customers who aren't perusing their blackberry's intently. Turns out they've been on, essentially, a round the US tour the last couple of months. So far, they said, Filter had won the award for the best coffeehouse they had been to. The drinks, ambiance, and community feel kept them coming back three mornings in a row. Today was their last stop in and I have to say, it kind of feels like a good group of friends just moved out of the neighborhood.
As far a traveling goes, there is nothing I'd want more than someone who is familiar with, in fact, lives in, the place I'm visiting takes it upon themselves to treat me like someone who is included in their community. Takes the time to recommend a good pizza spot (owner Rasheed's fav is Paradiso) or Thai restaurant. We chat about their travels the coolest things they've seen. To me, that is the goal of a coffeehouse. Through our customers our goals are realized. So, come on in folks. Introduce yourself to someone you see at Filter all the time. See what they are up to. Ask interesting questions. You will find out so much more than you ever thought was there, than was possible.
I think besides pulling some bad-ass shots and making some bad ass drinks, that is the best part of my job.
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